SKM-031-030 - Room Attendant

Kode Skema: SKM-031-030

Unit Kompetensi:

01 - D1.HOT.CL1.01 - Work effectively with customers and colleagues

02 - D1.HOT.CL1.02 - Work in a socially diverse environment

03 - D1.HOT.CL1.03 - Implement occupational health and safety procedures

04 - D1.HOT.CL1.05 - Perform basic clerical procedures

05 - D1.HOT.CL1.08 - Maintain hospitality industry knowledge

06 - D1.HOT.CL1.11 - Manage and resolve conflict situations

07 - D1.HOT.CL1.12 - Perform basic First Aid procedures

08 - D1.HOT.CL1.13 - Perform child protection duties relevant to the tourism industry

09 - D1.LAN.CL1.01 - Speak English at a basic operational level

10 - D1.HOT.CL1.06 - Access and retrieve computer-based data

11 - D1.HHK.CL3.01 - Provide housekeeping services to guests

12 - D1.HHK.CL3.03 - Clean and prepare rooms for in-coming guests

13 - D1.HSS.CL4.09 - Provide a lost and found facility

14 - D1.HOT.CL1.09 - Develop and update local knowledge