SKM-031-020 - Bellboy

Kode Skema: SKM-031-020

Unit Kompetensi:

01 - D1.HOT.CL1.01 - Work effectively with customers and colleagues

02 - D1.HOT.CL1.02 - Work in a socially diverse environment 

03 - D1.HOT.CL1.03 - Implement occupational health and safety procedures

04 - D1.HOT.CL1.05 - Perform clerical procedures

05 - D1.HOT.CL1.06 - Access and retrieve computer-based data 

06 - D1.HOT.CL1.07 - Communicate effectively on the telephone

07 - D1.HOT.CL1.08 -  Maintain hospitality industry knowledge

08 - D1.HOT.CL1.10 -  Promote pruducts and services to customer 

09 - D1.HOT.CL1.12 - Perform basic First Aid Procedures 

10 - D1.HOT.CL1.13 - Perform child protection duties relevant to the tourism industry 

11 - D1.HSS.CL4.01 - Establish and maintain a safe and secure workplace

12 - D1.LAN.CL1.01 - Speak english at a basic operational level 

13 - D1.HFO.CL2.07 - Provide Bell Boy/ Porter services

14 - D1.HSS.CL4.09 - Provide a lost and found facility 

15 - D1.HSS.CL4.08 - Escort, carry and store valuable items