SKM-031-025 - Waiter

Kode Skema: SKM-031-025

Unit Kompetensi:

01 - D1.HRS.CL1.04 - Communicate Effectively on the Telephone

02 - D1.HRS.CL1.05 - Comply with workplace hygiene procedures

03 - D1.HRS.CL1.06 - Develop and update local knowledge

04 - D1.HRS.CL1.07 - Implement occupational health and safety procedures

05 - D1.HRS.CL1.08 - Maintain hospitality industry knowledge

06 - D1.HRS.CL1.11 - Perform clerical procedures

07 - D1.HRS.CL1.12 - Perform basic First Aid procedures

08 - D1.HRS.CL1.13 - Promote hospitality products and services

09 - D1.HRS.CL1.14 - Read and interpret basic instructions, directions and/or diagrams

10 - D1.HRS.CL1.15 - Receive and resolve customer complaints

11 - D1.HRS.CL1.17 - Speak English at a basic operational level

12 - D1.HRS.CL1.18 - Work effectively with colleagues and customers

13 - D1.HRS.CL1.19 - Work in a socially diverse environment

14 - D1.HRS.CL1.20 - Perform child protection duties relevant to the tourism industry

15 - D1.HBS.CL5.02 - Develop and maintain food and beverage product knowledge

16 - D1.HBS.CL5.09 - Provide a link between kitchen and service area

17 - D1.HBS.CL5.12 - Provide food and beverage services

18 - D1.HFI.CL8.07 - Process a financial transaction for services rendered

19 - D1.HGE.CL7.11 - Receive and securely store in-coming goods

20 - D1.HBS.CL5.01 - Clean and Tidy Bar and Food Service Areas

21 - D1.HBS.CL5.04 - Operate a Bar Facility

22 - D1.HBS.CL5.05 - Operate a Cellar System

23 - D1.HBS.CL5.06 - Prepare and Serve Cocktails

24 - D1.HBS.CL5.15 - Serve a Range of  Wine Product

25 - D1.HBS.CL5.08 - Process Liquor Sales at a Bar Facility

26 - D1.HBS.CL5.03 - Manage Responsible Service of  Alcohol

27 - D1.HBS.CL5.07 - Prepare and Serve Non-Alcoholic Beverages