SKM-031-022 - Food And Beverage Director

Kode Skema: SKM-031-022

Unit Kompetensi:

01 - D1.HRS.CL1.01 - Access and Retrieve Computer-Based Data

02 - D1.HRS.CL1.04 - Communicate Effectively on the Telephone

03 - D1.HRS.CL1.05 - Comply with workplace hygiene procedures

04 - D1.HRS.CL1.06 - Develop and update local knowledge

05 - D1.HRS.CL1.07 - Implement occupational health and safety procedures

06 - D1.HRS.CL1.08 - Maintain hospitality industry knowledge

07 - D1.HRS.CL1.09 - Manage and resolve conflict situations

08 - D1.HRS.CL1.11 - Perform clerical procedures

09 - D1.HRS.CL1.12 - Perform basic First Aid procedures

10 - D1.HRS.CL1.13 - Promote hospitality products and services

11 - D1.HRS.CL1.14 - Read and interpret basic instructions, directions and/or diagrams

12 - D1.HRS.CL1.15 - Receive and resolve customer complaints

13 - D1.HRS.CL1.17 - Speak English at a basic operational level

14 - D1.HRS.CL1.18 - Work effectively with colleagues and customers

15 - D1.HRS.CL1.19 - Work in a socially diverse environment

16 - D1.HRS.CL1.20 - Perform child protection duties relevant to the tourism industry

17 - D1.HRS.CL1.21 - Develop protective environments for children in tourism destinations

18 - D1.HBS.CL5.02 - Develop and maintain food and beverage product knowledge

19 - D1.HBS.CL5.09 - Provide a link between kitchen and service area

20 - D1.HBS.CL5.12 - Provide food and beverage services

21 - D1.HFI.CL8.07 - Process a financial transaction for services rendered

22 - D1.HGE.CL7.11 - Receive and securely store in-coming goods

23 - D1.HML.CL10.06 - Manage physical assets and infrastructure

24 - D1.HFI.CL8.05 - Prepare and monitor operational budgets

25 - D1.HFI.CL8.03 - Manage financial performance within a budget

26 - D1.HFI.CL8.06 - Prepare routine Financial Statements

27 - D1.HFI.CL8.02 - Maintain Financial Standards and Records

28 - D1.HFI.CL8.01 - Audit Financial Procedures

29 - D1.HCS.CL6.06 - Develop and Implement a Business Plan or Campaign

30 - D1.HCS.CL6.01 - Develop a marketing strategy and coordinate sales activities

31 - D1.HCS.CL6.03 - Estabilsh and Maintain a Business Relationship

32 - D1.HRM.CL9.14 - Manage Legal Requitments for Business Compliance

33 - D1.HML.CL10.01 - Develop and Supervise Operational Approaches

34 - D1.HML.CL10.03 - Lead and Manage People

35 - D1.HML.CL10.15 - Recruit  and Select Staff

36 - D1.HRD.CL9.12 - Prepare and Deliver Training Sessions

37 - D1.HRD.CL9.09 - Monitor and Evaluate the Efectiveness of Training Outcomes

38 - D1.HML.CL10.13 - Monitor Staff Performance Standars

39 - D1.HRD.CL9.10 - Plan a Staff Performance Review

40 - D1.HRD.CL9.02 - Conduct Staff Performance Assesment Processes

41 - D1.HGE.CL7.13 - Work Cooperatively in a General Administration Environment

42 - D1.HGE.CL7.01 - Design, Prepare and Present Various Types of Report

43 - D1.HGE.CL7.03 - Maintain a Paper Based Filling and Retrieval System

44 - D1.HGE.CL7.02 - Gather and Present Product Information

45 - D1.LAN.CL10.07 - Read and Write English at an Advanced Level